FAQs

Frequently Asked Questions (FAQ)

1. What types of beauty products do you sell?

We sell a range of high-quality beauty products including lip gloss, face glow products, highlighters, shimmer eyeshadows, and other cosmetic essentials made to enhance your natural look.

2. Are your products safe for sensitive skin?

Yes! Our products are made with skin-friendly ingredients. However, if you have very sensitive skin, we recommend doing a small patch test first.

3. Do your products contain harmful chemicals?

No. We avoid harsh or harmful ingredients. All items are formulated to be gentle, lightweight, and suitable for everyday use.

4. How long does shipping take?

Shipping times depend on your location. Typically, orders are processed within 1–3 business days and shipped shortly after. You’ll receive tracking information via email or SMS as soon as your order is on its way.

5. Do you ship internationally?

Yes, we ship to several countries. During checkout, you can see if your location is available and what the shipping cost will be.

6. Can I return or exchange a product?

For hygiene reasons, we do not accept returns or exchanges on beauty products unless the item arrives damaged or defective. If that happens, contact us within 48 hours with photos.

7. What should I do if my package arrives damaged?

Please contact us right away with your order number and clear photos of the damaged item. We’ll make it right.

8. How do I track my order?

Once your order ships, you’ll receive a tracking link. You can click on it anytime to see your package’s progress.

9. Do you offer wholesale pricing?

Yes, wholesale options are available for bulk purchases. Contact us through our customer service page for more details.

10. How can I contact customer support?

You can reach us through email or our website’s contact form. We typically respond within 24 hours.